Does SOS provide free pickup of furniture?
SOS offers a tailored asset management service. Our engagement is based on a lump sum project fee which is customized to your scope of reuse and redistribution. This fee covers all of our services, including logistics, communication and project coordination

Is my project too small for SOS? 

Our service is best suited to organizations with at least 10,000sqft of furniture to be reused, donated or recycled. The majority of our projects involve large corporate office relocations and restacks and our fee becomes more competitive as project size increases.  

If you would like to know more about our service and how we may be able to support you, please contact us here.  

We have already organized relocation to our new office and offered remaining items to staff. Can you help us manage what is left? 

Our program of reuse and redistribution can be customized to your needs. If you have at least 10,000sqft of unwanted furniture and equipment, we can provide a tailored inventory management program to responsibly manage your assets. Please contact us today with your project   details to discuss how we may be able to support you.  

How will we know what happens to our furniture?  

Throughout all stages of a project lifecycle, SOS collects a suite of data to transparently document how your assets have been reused or redistributed. Our documentation details the beneficial environmental and social impacts of your project as well as transfer of liability for your business.  

Our project reports can support LEED accreditation, CSR and ESG reporting through industry-leading documentation of landfill diversion rates, carbon emission reduction and social impact. For convenience, these reports are available on our dedicated client portal through our website.  

How can we leverage this service in our marketing and communications strategy?  

We believe that doing good for your community and the environment creates an excellent opportunity to communicate your company values and increase engagement. Our project reports enable your business to generate positive communications content for press releases, PR stories, newsletters, social media posts and internal engagement.  

Does SOS provide marketing material for our use?  

As part of our service, we offer standardized reports and templates documenting all environmental and social benefits of your project. This suite of documentation is designed to be transparent, engaging and authentic, to support all of your businesses’ requirements relating to marketing and communications as well as LEED accreditation, CSR and ESG reporting.  

Does SOS provide data on environmental impact, such as carbon emission reduction?  

SOS provides thorough, industry-leading documentation on all environmental and social benefits of your project, to easily integrate into your CSR and ESG reports as well as any LEED accreditation submissions.  

Do we receive revenue from donation?  

Our goal is to leverage the growth and churn of corporate real estate to support community causes. Your generous donation of assets enables these organizations to focus their expenditure on what matters most. These donations do not yield revenue, but provide supporting documentation for positive marketing and communications content as well as CSR and ESG reporting.  

We do not have an active project yet, but want an inventory of our assets. Can you provide that separately?  

We believe that a well-documented, up to date inventory of assets offers significant value for a business and we are happy to provide this as a separate service. Please note that we recommend completing this inventory just prior to any relocation or restack project. Please contact us today to discuss your project size and details.  

What is the approximate timeframe for the SOS service?  

Following our initial site assessment and investigation phase, we will discuss your project timeframe requirements and provide a customized program for reuse and redistribution. Each project’s timeframe varies depending on scope and complexity and we suggest engaging SOS as early as possible so we can provide the most efficient, timely solution. Most of our projects commence two to three months prior to relocation or restacking.  

Do you manage all site access and security?  

Our specialist team is adept at managing all communication and coordination with your building management and other internal stakeholders to facilitate a smooth, hassle-free logistics process. We ask that you provide us with a single point of contact who can assist with the management process.  

Do you coordinate with our interior design consultants and project team? 

SOS will distribute your inventory of assets to all relevant stakeholders and provide necessary information to enable your design and project team to easily manage or recondition your reusable assets for future use. We ask that you provide us with a single point of contact who can assist with the management process.  

Does SOS coordinate cleaning and repair of furniture?  

Our team thoroughly cleans every item of furniture and equipment prior to delivery. If repair is necessary, this is assessed and charged as a separate service on a case-by-case basis.  

We have furniture to reuse but want to refurbish it. Does SOS manage this process? 

Refurbishment is assessed on a case-by-case basis and charged as a separate service to our inventory management program. Please contact us with more information to help us assess and support your needs.